SPECIFICATIONS
Name: Nordic Decorative Vase
home decor: vase
decoration home: room decor
vases: home decoration
plant pot: vase decoration
flower vase: nordic home decor
vases: vase decoration home
home and decoration: decor
decoration home: decoration
decoration for home: living room decoration
vases for flowers: decorative vases modern
decoration bedroom: flower pots
room decoration: luxury living room decoration
flower pot: garden pots planters
Brand Name: MINISO
Model Number: Groot-TuoSai
Size: M
Style: American Style
Material: Plastic
Function: Decorative Vase
Origin: US(Origin)
Choice: yes
semi_Choice: yes
Product parameters:
Shopping Guide
Add to cart -> ontinue shopping -> View shopping cart -> Check all items -> Buy now -> Choose shopping method -> Confirm payment.
Shipment
1.All orders will be shipped within 1-3 working day after payment.and tracking information will update in 5-7 working days
2.We ship your package DDU,"duties and taxes unpaid",you are responsible for paying any additional charges for custom clearance if happens.
3.It's normal that part of Economic & Standard shipping not available the whole tracking information,if you have doubt ,please feel free contact us in time .
4.Delivery time:Normally it takes around 15-30 working days after being posted.but sometimes may be delayed up to 30-60 working days because transit times may vary , particularly during the holiday season .
Return & Refund
1.You have the right to return and change the items (except damages due to incorrect operation,used and worn).but you need to pay full cost for two transports (include the shipping,taxes and customs cost etc.) and keep the item in good condition.
2.Note:please contact us before you return the item to us. Thanks so much.
Feedback & Communication
1.We always try our best to help you all the time ,online service never beyond 24h.
2.Very appreciate your early confirmation when you received your item.
3.We maintain high standards of excellence and strive for 100% customer satisfaction! we appreciate 5-star positive feed back, it's good for our long term business.
4.Lease contact us immediately BEFORE you give us neutral or negative feedback or open the dispute, we will try our best to solve the problem.
5.International transportation is need a long time, please be patient, we will be closed to care the latest dynamic information, the parcel may be accidental damage, including flattening, and even lost, please understand! If you didn't receive your package,or the parcel is damaged,or have the defective products, please provide us some pictures as evidence, if the fact is true, we will resend a new product to you.
Any requirements please tell us before the parcel sending, because once parcel sending, we can't change anything!We provide free shipping is China post air mail, thank you .
6.Because the deliver cost is very expensive, usually it is not worth to return the products, if you chose the wrong size, or don't like it, normally we advice you keep it, you can sale to your friend, or as a gift send to your friends, thank you.
7.We are not responsible for any custom duty or import tax. It is the basic duty of citizens to pay taxes according to the local law. Please pay customs tax according to the local policies.Thanks!
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
----------------------------------------------------------------------------------------------------
Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
-----------------------------------------------------------------------------------------------------
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
-----------------------------------------------------------------------------------------------------------
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.