SPECIFICATIONS
Brand Name: NoEnName_Null
Origin: Mainland China
CN: Zhejiang
Filling: latex
Material: Polyester / Cotton
Type: Seat Cushion/Back Cushion
Feature: memory
Feature: Anti-Decubitus
Style: plain
Model Number: Pillow009
Use: Seat
Use: office chair
Use: car seat cushion
Pattern Type: Solid
Unpick and Wash: Removable and Washable
Shape: Square
Sitting cushion: cojines
almofadas: travel pillow
home decorations: cushions
cojin: coussins
coussin: cushion
cojines navidad: chair cushion
memory foam pillow: cojin para silla
oficina: almofada natal
coussin de voyage: cojines para sofa decorativos
Sofa cushion: Backrest
nackenkissen: airplane pillow
oreiller ergonomique pour cervicales: body pillow
Our store provides high-quality natural latex pillows, seaweed quick-drying bathroom floor mats, Decorative Throw Blankets, Decorative Pillowcases ,Sofa Covers, Bedding, and other soft furnishing products; each product is carefully selected by us.
There is always a style you like. Follow us to get more fan coupons~
【Special reminder】:
After you receive the goods, if you are satisfied, please give us a five-star rating;
If you are not satisfied, please do not rush to file a dispute. You can leave a message directly to our customer service and we will actively handle it for you.Profit is slim, we hope you can understand!
I wish you a happy shopping in our store~
Product Name: Natural latex honeycomb breathable hole seat cushion
Pillow Core Material: Natural Latex (content 90%)
Cushion Cover: single-sided velvet fabric
Product Lining: jersey fabric
Product Size:
40x40x4cm (15.7x15.7x1.6inch);
45x45x4cm (17.7x17.7x1.6inch);
40x40x6cm (15.7x15.7x2.3inch);
45x45x6cm (17.7x17.7x2.3inch)
Washing suggestions: The inner core should not be washed or exposed to the sun. It can be ventilated in a cool place. The jacket is removable and washable.
Warm Reminder: Due to the production process of this cushion, there will be a 1-2cm error on one side. The marked size is the mold size, please know.
Features of natural latex:
1. Natural latex is molded by physical foaming. After latex foam injection molding, the expansion of air in the mold during heating will cause air marks, which we call "Tear Marks". Tear marks are a sign of natural latex. If not, it indicates the material have problem.
2. During injection molding, in order for the latex to fill every particle of the mold, there must be holes on the top of the mold to allow air to escape. Therefore, part of the top of each particle will overflow, like a "little braid", which is a normal phenomenon of the process. It does not affect the use of.
Regarding the maintenance of latex pillows (latex pillows can be used for 3-7 years if you take good care of them):
1. It is prohibited to use latex pillows on beds with electric blankets
2. Prohibit exposure to the sun
3. Do not machine wash, do not twist/pull
4. Can be partially washed/dry-cleaned with clean water, gently press the latex with your hands to drain out the water, and place it in a cool and ventilated place to dry (or use an electric fan to blow dry)
5. Latex pillow itself is not easy to breed bacteria and mites. Generally, you only need to clean the pillowcase, and the inner core does not need to be cleaned frequently.
Wish You Have a Good Sleep!
Memory Foam:
Chemical industry, pungent odor
Airtight, poor elasticity
It is easy to breed bacteria and mites over time
Latex:
Natural raw materials, no odor
Breathable and comfortable, good elasticity, strong support
Highly antibacterial and anti-mite
The following are "Tear Marks", injection bubbles, and burrs, which are normal phenomena in natural latex processing and do not affect use. If you mind, please order carefully.
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
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Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
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Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.