SPECIFICATIONS
Brand Name: Innerwell
Hign-concerned Chemical: None
Origin: Mainland China
Type: Cookware Sets
Pot Cover: With Pot Cover
Feature: Eco-Friendly
Feature: Stocked
Model Number: IL01
Certification: SGS
Material: Aluminum Alloy
Set Size: 8inch+11inch+5QT+2QT
Included Components: Tempered glass lid
Compatibility Options: dishwasher safe,electric,gas,induction
Handle Material: Bakelite
Is Dishwasher Safe: Yes
Is Oven Safe: Yes
Material Type Free: Pfoa Free
Product Details
Product features
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Cookware Sets Includes: 2 Quart Saucepan with Tempered Glass Lid, 5 Quart Stock Pot with Glass Lid, 8" & 11" Nonstick Frying pans, 2 Nylon Cooking Tools for Any New Home!
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Easy to Clean: Just wipe with a paper towel or rinse with water, cooking is not only easier but more enjoyable. Dishwasher safe, but hand washing is recommended.
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Eco-Friendly Non-Stick Coating: Pink non-stick granite coating, which is great for preventing food from sticking, non-toxic, 100% PFOS and PFOA free, ultimately frees food to ensure your everyday cooking is always safer and healthier. You can safely cook acidic or strong-smelling ingredients in granite stone cookware without changing the taste and smell of your food.
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Compatible with All Stoves: The high magnetic conductivity base makes our nonstick cookware set suitable for all cooktops, including heat sources such as induction, gas, halogen, electric and ceramic cooktops, these pink inspired designs will elevate any kitchen decor. The three-layer bottom design also makes the pot durable and heats up quickly and evenly.
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Pots and Pans Set with Bakelite Handles: The handles of the light cookware set are designed with the best ergonomics to give us a convenient grip. Bakelite is heat resistant, keeping us cool during cooking for maximum comfort. Double rivets are firmly fixed to the pot body and will not loosen for life.
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Excellent Quality and Service: Quality first, service first. Each of our kitchen cookware sets have undergone strict multiple inspection processes to provide customers with multiple guarantees. If you encounter any problems, please feel free to contact us, we will reply to you as soon as possible within 24 hours to help you solve your worries.
Product details
Product packaging
Stockpot 5QT*1 Saucepan 2QT*1
Frying pan 11inch*1 Frying pan 8 inch*1
2 Pcs silicone Shovel spoon
skillet set care and use guide
1. when using it, you only need to use the medium to small fire to cook delicious food. when you use high fire, there must be food or water in the pan.
2. don't leave an empty pan on a hot burner or allow it to boil dry. always use low-medium heat, overheating will lessen the life of the non-stick coating.
3. a little oil/butter is required during cooking, to prolong the lifespan of non-stick coating, avoid cooking sprays.
4. recommend using heat-resistant nylon, silicone or wooden utensils to use when you cook, to help prevent scratches. please avoid using a sharp spatula or metal utensils.
5. let the pan cool before washing. then, you need to wash by hand with warm water and mild detergent and dry it completely with a soft cotton or linen towel, please do not use a rough emery cloth vigorously to clean it.
6. cookware is dishwasher safe, but the pans are not recommended to be cleaned by dishwasher, which may damage its nonstick coatings
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
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Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
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Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.