SPECIFICATIONS
Brand Name: NoEnName_Null
Choice: yes
Custom processing: yes
Drinkware Type: Mugs
Material: Stainless Steel
Origin: Mainland China
Packaging specifications: ONE
Product launch time: 2023
Purpose: universal
Shape: Handgrip
Specification: 1 pcs
Style: American Style
Trade attributes: Original foreign trade order
Type: Beer Mugs
Work registration certificate: have
grade: first grade
style: Classical
Product Description
Improved mugs with boxes for all true beer lovers !!! Handmade oak wood mug accomplished in a dark brown color. The stainless steel cup inside the wooden casing of the mug will keep the temperature of the beer colder, for a longer period of time during the summer & the temperature of hot coffee or tea in cold winter.
Capacity: 21 ounces/600ml. It can be used as a wood medieval mug, stylish renaissance beer barrel mug, grooms or groomsmen gift wood mugs, tankard or stein for beer, coffee, tea or other cold and hot drinks. We love to create fun & awesome mugs for men!
Safe: Our artisan uses non-toxic, hazard free paint, intended for the long-term protection of wood. After that, the wood is covered with a water-based varnish, which is also absolutely safe for health. Quality: made of oak wood & polished, metal (stainless steel) flask inside. Please, read care instructions before using our handmade mugs.
All enthusiasts of beer along with fans of football or soccer; medieval fantasy novels and roleplaying games; or just lovers of renaissance stylish and carefully handcrafted oak wooden mugs will definitely adore such gifts! Wooden mugs are a perfect gift for grooms and groomsmen.
Care Instructions: Do not store wooden goods near the heating devices or leave them in the sun, the wood dries up and later cracks may appear. Best place for keeping wooden goods is in the locker or any other dry place. Do not leave wooden items in a container with water for a long time. Wipe them dry with a towel after each time you wash them. Drying in any drying equipment is contraindicated and leads to deformation and cracking.
Guangzhou Geek Creative Home Co., LTD., founded in 2013, ten years, focusing on the development and design of various types of home decoration, export festival gifts, home practical gifts.
Guangzhou is our business department, the production address is located in Quanzhou, Fujian Province, the hometown of handicrafts, plant area of 3600 square meters, sample room 800 square meters, with a total of 24000 pieces of all kinds of commodities.
Now the company's production personnel, R & D personnel, business personnel total more than 100 people, can independently develop and design, customers to sample, to map design and production, production capacity is stable, strict quality control, welcome valued customers to visit guidance, win-win cooperation!
Work registration certificate
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
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Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
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Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.