







SPECIFICATIONS
Brand Name: willstar
Certification: FCM
Choice: yes
Hign-concerned Chemical: None
Material: Ceramic
Origin: Mainland China
Highlight description:
Japanese Tea Set : This tea set contains a ceramic matcha bowl with a ceramic stirrer holder (tea brush stand) , a unique matcha tea dispensing tool . Matcha can be crafted to help experience the beauty of the tea , is the ideal matcha starter set for tea lovers
Premium Texture : Crafted from premium ceramic , high and low temperature resistant , safe and robust . Designed with a mouth for easy pouring of matcha , the tea brush holder maintains the fan shape of the brush while avoiding staining the countertop
Good Experience : This tea set is suitable for experiencing Japanese matcha tea . Crafted from special ceramic , the kiln formed color gives the bowls a beautiful appearance , providing visual enjoyment and the benefits of healthy matcha
Easy to Clean : This premium traditional matcha tea set is suitable for Japanese matcha tea and is beginner friendly . Easy to clean , can be hand washed or wiped with a damp cloth , also dishwasher safe for daily maintain
Present Appropriate : This unique tea set is a great present for all tea lovers , allowing people to make their own traditional matcha drinks at home for a DIY experience
Detailed description:
Description :
The spouted matcha bowl is designed for smooth pouring of matcha liquid and precise pouring of matcha into other containers or for direct consumption , preventing the liquid from running down the bowl or onto the table
Key Feature :
The spouted matcha bowl has the right caliber and depth to allow the tea brush to be fully utilized when mixing matcha powder with hot water for smooth and even mixing
Specification:
Texture: Ceramic
Matcha Bowl Size:
Length with Spout: 13cm/ 5.12 inch
Height: 6.8cm/ 2.68 inch
Bowl Diameter: 12cm/ 4.72 inch
Tea Whisk Size: about 6 × 6 × 6.8cm/ 2.36 × 2.36 × 2.68 inch
Capacity: about 450ml/16oz
Color: Matcha Green or Black White or Black Blue
Note:
1. There may be slight differences between the picture and the actual color of the commodity. We will try our best to show you the exact color
2. Please allow slight dimension differences due to manual measurement
Parts List:
1 × Ceramic Bowl
1 × Ceramic Tea Whisk Stand
At Country-Mouse.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
We kindly ask you to return the products in their original packaging.
All returned products will be fully refunded as long as they have not been used or damaged.
If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
However, please refrain from excessive testing beyond what is necessary.
If the product loses value due to excessive handling, we may reduce the refund amount.
If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@Country-Mouse.com, you will receive an email within 48 business hours with the return address or a return label.
If you received a product in poor condition or with a factory defect return is Free
In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
The refund will be processed promptly and without any additional charges.
We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
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Who pays the return cost?
Return case
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Country-Mouse.com will pay the cost of return
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Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer will pay the cost
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Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
According to the aforementioned conditions, there is no charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform Country-Mouse.com by email, sending your return request to info@Country-Mouse.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our Country-Mouse will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. Country-Mouse.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used. If you have not received your refund within 4-5 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@Country-Mouse.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@Country-Mouse.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be cancelled.
Please be aware that if the order is cancelled at the customer's request, a 5% payment processing fee will not be refunded.